In an effort to get a handle on alllll the moving pieces (and combat the excessive inbox overwhelm we we were constantly experiencing), we developed on-brand email templates for every touchpoint. These email templates for service-based businesses are designed to help us spend less time drowning in our inbox, and more time working on changing our clients’ lives…
If you’re a service-based business owner stuck drowning in email-thread-overwhelm and are finding it impossible to keep track of client exchanges, manage client expectations, stay on top of timelines, and set boundaries –hiiii, we hear you, we’ve been there.
You know you offer an immense amount of value to your clients, but your client systems are out of whack, stretching you too thin, and *not* resulting in referrals, leads, and dream-clients-galore. You’re on the fast-track to burnout and you’re feeling BEAT by your new biz.
When we first started Oh Sierra, our client processes were all over the MAP, causing us to feel scattered and pretty resentful, honestly. In an effort to get a handle on alllll the moving pieces (and combat the excessive inbox overwhelm we we were constantly experiencing), we developed on-brand email templates for every touchpoint. These email templates for service-based businesses are designed to help us spend less time drowning in our inbox, and more time working on changing our clients’ lives.
If you’ve invested time + energy + literal money into a beautiful, strategic, business, only to struggle to gain and retain paying clients – here’s why:
Developing a strong, service-based brand is reliant in having impactful systems that connect your client experience to not just the value of your brand – but your brand’s values.
Investing in professional branding will help you determine what those values are, but it’s next-level-important to also understand how to integrate them into ALL the ways you show up in your brand.
In order for your service-based brand to find success, your client experience not only needs to be solid but it need to be efficient. Putting these email templates into action will streamline your client experience and change your whole world. We know, because they changed ours.
1. The Welcome + Onboard Email Template
2. The Timeline + Expectations Email Template
3. The Feedback + Refinement Email Template
4. The Launch + Offboard Email Template
5. The Follow-up + Testimonial Template
We know – that sounds lovely – but how are you even going to find the time to create these emails, *AND* make them sound on-brand, with all the NOISE you’ve got buzzing around you while you try to manage the absolute chaos that is your business-owning-world.
Enter: the actual templates.
Once you receive the email, all you’ll need to do is swap out a few words to make them your own, and sleep REAL WELL tonight knowing you can *finally* start delivering on a client experience that reflects your value.